Services VEHICLE DROP-OFF/REPAIR INITIATION Vehicle in  Tagged keys Computer input Waiting for insurance company authorization Photos taken of vehicle Damage assessed Parts ordered & work orders distributed    --------------------------------------------------------------------------------  BODY SHOP/REPAIRS Vehicle assigned to a technician Technician inspects repairs to be done Body repairs in process   -------------------------------------------------------------------------------- PAINTING Vehicle prepped in Paint Dept.  Sanding  Initial primer Bodywork inspection Final primers Sealers masking  In paint booth Color & clear sprayed Paint drying     -------------------------------------------------------------------------------- BUFFING & STRIPING Vehicle is wet-sanded & buffed Pinstriping  Rockguard Two-tone  Bumpers   -------------------------------------------------------------------------------- REASSEMBLY & TRIM-OUT Installation of lamps, A/C, mouldings, grills, doors, trim, etc. Mechanical suspension  Front-end alignment  Noise/electrical   -------------------------------------------------------------------------------- CLEANING Wash vehicle, vacuum, clean windows  Touch-up  Wax --------------------------------------------------------------------------------   QUALITY ASSURANCE Service Advisor does 22 point check list Customer called when vehicle is ready --------------------------------------------------------------------------------   CUSTOMER PICK-UP You pick up your vehicle!